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Code of Banking Practice
We comply with this voluntary code of conduct, which sets standards of good banking practice when dealing with current, and prospective, individual and small business customers. The Code has recently been revised – to find out more click here.
Codes of Conduct
We adhere to a comprehensive range of Codes as part of our every day activities.
Sensible Credit Practices
We provide a range of tools including 'Using your credit wisely’ and the ‘Home Loan Health Check’ to help our customers manage and build their wealth.
Statement of Professional Practice
Our staff observe the Bank's Statement of Professional Practice ensuring professionalism, honesty, commonsense and fairness in their dealings with customers.
Insider Trading Guidelines
Our staff are bound to act responsibly when they are aware of unpublished price-sensitive information about the Bank or any other company.
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